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In partnership withMastercard Foundation

Digital business support — the office roles every business needs

Office and business roles where digital tools are used every day: admin, records, customer systems, online sales and e-commerce support. These are the roles that keep Kenyan businesses running — and they increasingly run on digital tools.

What the work is like

Keeping records, documents and customer information organised in digital systems.

Supporting sales teams with a CRM — updating leads, following up, preparing reports.

Managing product listings, orders and customer messages for an online shop.

General admin with digital tools: scheduling, email, spreadsheets, simple reports.

What helps you start

Comfort with spreadsheets, email and documents — or willingness to learn them fast with free Inuka lessons.

Organisation and reliability. Employers in these roles value follow-through above all.

Customer-friendly communication, in writing and on the phone.

Example roles

Admin assistantCRM supportDigital sales assistantE-commerce assistantRecords assistantOperations assistantRecords digitization

Good to know

These roles are usually office-based or hybrid, across Kenya — not just Nairobi. Many are in SMEs where you learn a bit of everything, which is a strong foundation for growth.

Every role shared through Inuka is reviewed first. No fees, clear pay, real employers. How to spot a fake job →

Roles like these on Fuzu right now

See all on Fuzu →
Office · Entry level

Administrative Assistant

Logistics SME · Full-time · Mombasa

View on Fuzu →
Hybrid · Junior

E-commerce Assistant

Retail · Full-time · Nairobi

View on Fuzu →
Office · Entry level

Records Assistant

Healthcare provider · Contract · Kisumu

View on Fuzu →

Sample of the kinds of roles in this pathway — live listings appear here from Fuzu when the program launches.

Does this sound like you?

Take the 2-minute check. Free, private, and if Inuka isn’t the right fit, Fuzu is still open — and still free.

Check if I qualify — 2 minutes